Privacy Policy

Ramnee appreciates the trust that you put in us to handle your personal and confidential information. Our assurance is to treat your personally- identifiable information relating to your and your transactions with us with respect and to make diligent efforts to keep this information private in accordance with the Privacy Policy outlined below. Ramnee is the sole owner of the information collected on this website. Any information collected from our users will not be kept carefully in order to give you the best service. This Privacy Policy discloses our privacy practices and informs you about:

Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the (trans)action(s) you have requested or authorized., for example, your full name, address, telephone number, or email address. Personal Information does not include aggregated information that, by itself, does not permit the identification of individual persons (like statistics about how many persons visited the Ramnee web site during the last month or how many visitors are male or female). You explicitly provide certain Personal Information to Ramnee when you sign up to become a Ramnee user and place orders through our web site. Ramnee requires only the pieces of Personal Information that will allow us to service your orders. Information that is required during the signup and ordering process is marked with a red asterisk beside the field on our web site. Required information during signup includes a user name, your email address, a contact phone number, and a password to secure your Personal Information. Because we use the password you provide to protect unauthorized parties from accessing any Personal Information stored on our servers, we highly recommend that you do not share your password with other people. During the course of placing an order, additional Personal Information may be required such as your delivery address, credit card or other payment information, and of course the specific about what you will be ordering. Additionally, Ramnee may ask for optional Personal Information during the signup or ordering process to allow us to personalize offerings and presentations for you, enhance our services, facilitate your movements throughout our web site, or to communicate with you about matters not directly pertaining to your orders. From time-to-time, Ramnee may request Personal Information from you via surveys, contests or similar events. Participation in these events is voluntary and you therefore have a choice whether or not to disclose such information.

Personal Information You Provide

Ramnee knows how important privacy is to its customers and is committed to honoring that privacy when you use our service. We do not sell, trade, rent, disclose, transfer, or provide your Personal Information (including purchasing information) to third-party marketers unless you expressly agree in advance to let us do so. Furthermore, we do not use your Credit Card Information (if you choose to provide it to us) for any purpose other than to secure payment for meals ordered through the Site. We will not disclose personal information about you to others except as disclosed in this Privacy Policy or as specifically authorized by you at the time the information is collected. Ramnee must provide certain Personal Information such as your address for receiving deliveries, contact information, and the specifics of the meals you have ordered to third party food providers that have contracted with Ramnee to offer their services via our web site. However, Ramnee will disclose only the Personal Information that is required for the purpose of successfully creating and delivering a specific order placed by the customer. Ramnee does not provide credit card or payment information to food providers. All payment processing is completed by Ramnee through our contracted credit card processor. Ramnee may provide transaction information in aggregate form to third parties. Information in aggregate form is pooled from many records and stripped of personal data that may be used to identify an individual. Ramnee reserves the right to perform statistical analyses and profiling of web site users in the aggregate in order to measure interest in and to support ongoing improvements and enhancements to the our service. We share Personal Information, in certain circumstances, with our employees and contractors in order to perform our services; to maintain, enhance, or add to the functionality available to our users; and to provide new meals or services to our users.

Access Your Personal Information

You can access your Personal Information, simply choose the My Account option on the web site and, if prompted to do so, sign in using your user name and password. (If you are using a computer where you have previously logged in, the cookie stored on that computer may automatically provide your secure sign-in) However, even if you delete or change some Personal Information, that data may continue to be stored in our databases (including those kept for archival purposes). Of course, any Personal Information that is deleted, such as addresses or credit card data, will continue to be bound by the terms of this Privacy Policy. Do not share your IDs or passwords with anyone. Choose passwords that are difficult for others to guess and use a different password for each of your online accounts. Use both letters and numbers and a combination of lowercase and capital letters. Change your password often. If you think you may have provided personal or account information in response to a fraudulent Email or Web site, report the fraud immediately, change your passwords and monitor your account activity frequently.

Cookies

A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit. The cookies used by Ramnee do not contain any personal information and do not give us control over your computer. Cookies make using Ramnee web site quicker and more convenient. First, cookies allow us to identify you without you having to constantly re-enter your sign-in information. Second, cookies can help us to tailor our services to better match your needs and interests. You must have cookies enabled on your browser to place an order via Ramnee web site.

Security Procedures

Ramnee and its subsidiaries are committed to protecting the security of your personal information. We use our best efforts to reasonably and adequately to safeguard your privacy when transacting business with Ramnee. We have implemented industry-standard technology and adopted procedures to restrict access to your Personal Information. We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information as it is passed between your computer and the Ramnee web site, our database servers are placed behind firewalls on a network isolated from the Internet. Additionally we limit employee access to Personal Information to only those who need the information to perform specific tasks, and the grant access only to the information that is necessary to perform those tasks. Finally, we reveal only the last four digits when displaying your credit card numbers on the web site or in our back office tools used by customer service department. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing, but this is done through and SSL connection and as a completely automated back office process. Our internal team periodically reviews our security procedures and policy. Perfect security, however, does not exist on the Internet. For performance reasons, only pages containing sensitive, confidential information - such as payment information - are encrypted for transmission. You can determine if information on any page is encrypted for transmission when the URL in the address field of your browser begins with "https:" or when the padlock image at the bottom of your browser is "closed". Secure transactions are done via www.ramnee.com Due to the nature of the Internet, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Third parties may unlawfully intercept or access transmissions or private communications, or may abuse or misuse your personal information that they unlawfully collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Email and Online Fraud

Con artists are now using Email to try to steal personal and financial information. In a scam known as "phishing," swindlers claim to be from a reputable company and send out thousands of fake Emails in hopes that consumers will respond with their bank account information, credit card numbers, passwords or other sensitive information. These Emails can look quite convincing, with company logos and banners copied from actual Web sites. Often, they tell you that their security procedure has changed or that they need to update or validate your information, and then direct you to a look-alike Web site. If you respond, the thieves can use your information to perpetrate identity theft or compromise existing accounts. Another type of fraud being committed online involves pop-up windows that appear in front of a legitimate Web site. These fraudulent pop-up windows also attempt to trick you into revealing sensitive personal information. To help protect yourself against email or online fraud make sure the security features of your computer software, including your Web browser, are up-to-date. Software companies continuously provide security updates to their products. You may prefer of having your Personal Information used for purposes not directly related to your use of the Site such as promotional emails or direct mail. You may do so by selecting the My Account option on the web site and unchecking the appropriate box or by contacting Customer Service via email: support@ramnee.com

Conclusion

We hope this Privacy Policy clarifies our procedures regarding our information collection and use practices. If there are material changes to our Privacy Policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use Personal Information in a manner different than that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we may use their information in a different manner. We at Ramnee encourage you to learn as much as you can about your privacy on the Internet.

Contact Information

Ramnee welcomes your comments regarding this privacy statement. If you believe that Ramnee has not adhered to this privacy statement, please contact us electronically or via postal mail and we will use commercially reasonable efforts to promptly determine and remedy the problem. support@ramnee.com